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Shipping Policy

SHIPPING AND DELIVERY

At Nora & Jane New York, we aim to deliver your order as quickly and accurately as possible. This document explains our shipping and delivery policy.

Processing Time
Orders are processed within 1 to 3 business days. Once your order has been shipped, you will receive an email with your tracking details.

Delivery Time
The average shipping time is 3 to 7 business days, depending on your location. Please note that delivery times may be delayed during busy periods or due to customs procedures.

Shipping Method and Origin
All orders are shipped directly from our supplier in China. Depending on your country of delivery, customs fees may apply.

Shipping Costs
Shipping costs are displayed at checkout. They depend on the package weight, destination, and chosen shipping method.

Shipping Responsibility

  • If tracking shows that the package has been delivered, responsibility lies with the customer.
  • Please double-check your shipping address; any errors must be reported within 24 hours of placing your order.

For any questions regarding shipping, please contact us at info@nora-jane.com.

FREE PREMIUM SHIPPING

Always free shipping with Track & Trace with UPS

CUSTOMER SERVICE

Always available within 24 hours response

100% RETURN GUARANTEE

Easy returns within 30 days

SECURE PAYMENTS

Pay Securely And Quickly With Your Credit Card, Google pay, Apple pay, Shop pay and Paypal